Cancellation & Refund Policy

Please edit this page to match the organiser's actual policy before going live.

Tickets are non-refundable by default

Once issued, tickets cannot be cancelled or exchanged by the customer, unless the event is cancelled or rescheduled as described below.

If an event is cancelled

If the event is cancelled, you will receive a refund of the ticket price to your original payment method. Refunds are initiated within 7 working days and reach your account as per your bank's timelines (typically 5 to 10 working days).

If an event is rescheduled

Your ticket stays valid for the new date. If you cannot attend the new date, write to us within 7 days of the announcement for a refund.

Payment taken but no ticket

If money was deducted but you received no ticket (for example because the seats sold out while you were paying), you will be refunded in full automatically or on request. Contact support@hosterr.in with your booking reference.

Convenience fees

Payment gateway or convenience fees, if charged, are non-refundable except where the law requires otherwise.